Collin Sharkey

Collin Sharkey is an experienced Technical Support Analyst II at SKYGEN USA since March 2017, with a solid background in product management and quality assurance. Prior roles include Assistant Product Manager at Reader's Digest Association, where responsibilities encompassed market analysis, KPI development, and user acceptance testing, and Associate Business Analyst at Advicent Solutions, focusing on system scope and Agile methodologies. Sharkey also contributed as a Quality Assurance Analyst at both Zywave and Advicent Solutions, leading testing efforts for product releases and tax updates. Education was completed at the University of Wisconsin-Milwaukee between 2008 and 2012.