Tim Pumplin

Tim Pumplin is an accomplished IT Support Technician and Team Lead at Skyline Technology Solutions since August 2020, specializing in remote support and IT asset management. Prior experience includes roles as Software Support Technician and Information Systems Security Manager at ARC Document Solutions, where Tim was part of a global remote support team and established a Sensitive Compartmented Information Facility (SCIF) for secure data control. Tim also held various management positions, including Production Manager at Riot Creative Imaging and MBC Precision Imaging, overseeing multiple employees and streamlining workflow processes. Tim holds a Bachelor of Arts degree in Broadcast Journalism from the University of Maryland, earned between 1997 and 2001.