Chante Hettinger

Chante Hettinger began their work experience in 2010 at AT&T as a Store Team Lead, where they worked until 2013. In 2014, they joined Starwood Hotels & Resorts Worldwide, Inc. as a Front Desk Guest Agent and later became a Sales Catering Coordinator until 2017. At Marriott International, they worked as an Executive Meeting Account Manager in 2017 and later transitioned to becoming a Group Sales Account Manager from 2018 to 2021. Currently, they are working at SkySlope as a Junior Customer Success Manager since March 2021 and recently took on the role of a Mid-Market Customer Success Manager in April 2022.

Chante Hettinger attended Shasta College from 2007 to 2010, where they earned an Associate's Degree in General Studies. From 2012 to 2014, they pursued further education at the University of Phoenix and obtained a Bachelor's Degree in Communications/Marketing. In addition, Chante Hettinger has acquired several certifications such as "15 Secrets Successful People Know about Time Management (getAbstract Summary)," "Accessing Your Brain's Hidden Potential," "Account Management: Maintaining Relationships," "Avoiding Common Pitfalls in Customer Success Management," "Boosting Your Confidence, Public Speaking and Performance," "Building Customer Loyalty," "Creating Positive Conversations with Challenging Customers (2019)," "Creating a Positive Customer Experience," "Customer Experience: Journey Mapping," "Customer Success Management Fundamentals," "Design Thinking: Customer Experience," "Doubling Your Productivity," "Emotional Intelligence for Project Managers (Blinkist Summary)," "Engagement Evaluation Best Practices for Customer Success Management," "Engagement Preparation Best Practices for Customer Success Management," "Excel: Creating a Basic Dashboard," "Extreme Productivity (Blinkist Summary)," "How to Be Both Assertive and Likable," "How to Set Goals When Everything Feels Like a Priority," and "How to Speak So People Want to Listen." These certifications were obtained in June 2022 through LinkedIn.