Kimberley Bagnall

Kimberley Bagnall has a background in IT/server support and a Bachelor of Arts degree in Psychology. With extensive experience in the aviation industry, Kimberley has held various roles such as International Sales Manager, Sales Manager, Program Manager, and Manager of Client Services and IT. Currently, Kimberley serves as a Senior Customer Services Analyst at SKYTRAC, where Kimberley drives initiatives to increase customer satisfaction, leads KPI and team goal development, participates in CS team strategic reviews, and supports revenue generation within the CS organization. Kimberley's expertise includes data mining, analysis, compliance with AS9100 standards, and managing department processes.