Amanda Ermellini is a seasoned customer experience professional with extensive experience in various managerial roles. Currently serving as a Senior Customer Experience Specialist at Slack since September 2021, Amanda previously held positions at TravelBrands Inc. as a Fraud Prevention Manager and Supervisor, contributing to fraud management and customer service excellence. Additional experience includes corporate sales management at Flights.ca Corporate and roles in administration and retail. Amanda holds an Honours Bachelor of Arts with a double major in Political Science and Book & Media Studies from the University of Toronto and a Certificate of Second Language Proficiency in French Conversation from Concordia University.
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