Darion Murdock is an experienced professional with a diverse background in customer experience and healthcare. Currently serving as a Senior Customer Experience Agent at Slack since September 2022, Darion focuses on onboarding new team members, providing mentorship, and supporting fellow agents in customer assistance. Prior experience includes roles at BombBomb as a Customer Experience Agent and Customer Success Specialist, where Darion provided support through various channels and conducted technical troubleshooting. Additionally, Darion has extensive experience in the healthcare field, having worked as a Certified Occupational Therapy Assistant and COTA/L at various organizations, delivering patient care and collaborating with multidisciplinary teams. Darion's background also encompasses yoga instruction and customer service in earlier roles, showcasing a commitment to wellness and client satisfaction. Educational qualifications include an Applied Associates degree in Occupational Therapy Assistant from Illinois Central College.
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