Erik Leung

Erik Leung is a seasoned professional in customer experience and coffee operations, currently serving as Customer Experience Lead at Slack since May 2018, with prior roles including Senior Customer Experience Agent and Coffee Program Manager. Erik has a background in the food and beverage industry, having managed coffee programs and operations at Noon All Day and Piccino, where significant contributions included the successful launch of a new property and comprehensive management of coffee bar operations. At Coffee Bar, Erik was instrumental in opening a second location and establishing quality control standards. Educational qualifications include attendance at the San Francisco Conservatory of Music.