Francesca Horton

Francesca Horton is an experienced professional in customer success and project management, currently serving as Principal Success Manager at Slack since May 2022, following a role as Senior Customer Success Manager. Prior to Slack, Francesca worked as a Real Estate Transformation Consultant at Northspyre and held various positions at JLL, including Associate Project Manager and Project Coordinator. Francesca's career began at Matt White Custom Homes, Inc., where roles included Project and Marketing Manager and Project and Marketing Intern. Francesca holds a Bachelor's Degree in Business Administration with a focus on Management and Operations from Chapman University and has completed a semester abroad at Cass Business School, specializing in Business Administration and Marketing. Additional professional development has occurred through UCLA Extension.