Fraser James is an experienced professional in customer success, business development, and recruitment, with a proven track record in various industries across the APAC region. Currently serving as a Principal Success Manager at Slack since July 2021, Fraser previously held roles such as Senior Success Manager and Customer Success Manager at Hootsuite, where responsibilities included managing a diverse client base spanning fin-tech, government, retail, and hospitality sectors. Prior experiences consist of a Business Development Representative at HubSpot, Lead Recruiter for APAC at Selby Jennings focusing on cloud innovation, and earlier roles including Marketing Executive and Account Executive. Fraser holds a Bachelor's degree in Media and Communications from Southern Cross University and an Advanced Diploma from Macleay College.
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