Sergio Ruiz is a results-driven QA Manager with over 8 years of experience in leading cross-functional testing teams in the insurance and banking domains. Currently serving as a Quality Assurance Analyst at Slalom, Sergio previously held roles at Zurich North America, where they led a team for Guidewire PolicyCenter implementation, achieving a 95% defect closure rate during UAT cycles. With expertise in Azure DevOps, JIRA, and SQL, Sergio excels in building high-performing QA teams and developing comprehensive test strategies. They hold a Bachelor's degree in Computer and Information Sciences from Universidad de Guadalajara and are a certified Scrum Master and Lean Six Sigma practitioner.
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