Joan B.

Joan B. currently serves as an External Verifier for the Scottish Qualifications Authority since July 2024 and has been a Lecturer and Quality Officer at South Lanarkshire College since October 2013. Previously, Joan held roles as a Trainer/Assessor at Pera Training, City & Guilds for Business, and Training for Travel, specializing in supporting learners through NVQ/SVQ processes. Joan's experience also includes working as Cabin Crew and Telesales Executive with British Airways, where excellent customer service and sales targets were paramount. Additional roles encompassed IT Assessor at South Lanarkshire Council and Trainer/Assessor part-time at Support Training Ltd. Joan's educational background includes multiple qualifications in Teaching, Tourism Management, and Travel & Tourism from institutions such as the University of Dundee and Glasgow Kelvin College.