Divya Chauhan

Building customer success at SleepyCat

Divya Chauhan has had a diverse work experience spanning multiple roles and industries. Divya started their career as a Summer Intern at Oil and Natural Gas Corporation Ltd in 2015, where they focused on employee engagement, organizational culture, and performance appraisal systems. Following that, they joined grofers in the same year and worked as a Specialist, responsible for managing a team of 150-200 associates, resolving escalations, evaluating team members, and supporting process improvement. In 2022, Divya Chauhan joined Pocket FM as a Customer Service Team Lead, leading and supervising the customer service team. Currently, they are working at SleepyCat, where they are involved in building customer success.

Divya Chauhan attended Chitkara University from 2013 to 2016, where they pursued a Bachelor of Business Administration Professionals (BBA). Divya'sfield of study during their time at Chitkara University included Human Resources Management, Global Finance, and Marketing. Additionally, Divya Chauhan obtained a summer intern certification from ONGC Gujarat, although the specific month and year of obtaining the certification were not provided.

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Timeline

  • Building customer success

    May, 2023 - present