Anamary Aguilera Hernández

Field Product Manager at SlimPay

Anamary Aguilera Hernández is a Field Product Manager at SlimPay where Anamary manages incoming calls and emails from clients to assist them in product usage. Anamary analyzes requests, provides timely responses, and ensures customer satisfaction. Anamary escalates issues to appropriate support levels if necessary and contributes to improving the support center and translating content into Spanish. With a background in translation and interpretation, Anamary has worked as a Spanish translator and interpreter in various organizations before pursuing a Master's degree in legal and financial translation.

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Timeline

  • Field Product Manager

    April 1, 2024 - present

  • Technical Account Manager

    March 1, 2024

  • Customer Care Specialist L2

    April, 2022

  • Customer Care Specialist L1

    October, 2020

  • KYC Officer L1

    July, 2020

  • Customer Care Officer L1 | Apprenticeship

    October, 2019

  • Customer Care Officer L1 | Internship

    May, 2019

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