Mia Mercedes Kranker currently serves as the Director of Customer Engagement at Slow, focusing on enhancing customer experiences and satisfaction. Previously, Mia held various significant roles at Infomedia Denmark, including Head of Customer Care and member of the Management Group, where responsibilities spanned driving revenue growth, managing customer care departments, and overseeing customer engagement initiatives. Additional experience includes volunteer work as a youth advisor at Headspace Danmark and prior positions in customer support and information management at companies like Opoint Technology and VKR Holding A/S. Mia holds a Master of Library & Information Science from Københavns Universitet.
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