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Maria Mercado, M.S, CCM

Operations Supervisor at SMA Healthcare

Maria Mercado, M.S, CCM has a diverse work experience history. Maria started their career at the Florida Department of Corrections in 2004 as an Officer. Maria then joined Orange County Government in 2007, where they served as an Officer, Supervisor/Corporal, and Supervisor/Sergeant. During their time at Orange County Government, Maria was responsible for a wide range of tasks including training, mentoring, counseling, human resources duties, and resolving conflicts. In 2019, they were promoted to Manager/Lieutenant and took on additional responsibilities such as managing hundreds of officers and civilians, project management, strategic planning, and creating and implementing Emergency Response Drills. Maria's most recent position is as an Operations Supervisor at SMA Healthcare since 2023. The details of this role are not provided. Throughout their career, Maria has consistently demonstrated their expertise and leadership abilities in law enforcement and administration.

Maria Mercado, M.S, CCM has a Bachelor of Arts degree from the University of Central Florida, which they obtained in 2013. Maria then went on to earn a Master of Science degree from the same university. In addition, Maria has an Associate of Arts degree in General Studies from Valencia College. Maria holds several certifications including Certified Corrections Manager (CCM) from the American Correctional Association, CPR/AED/First Aid from SMA Healthcare, and Certified Corrections Officer (CCO) and Public Safety Leadership Development from Valencia College.

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SMA Healthcare

SMA Healthcare is proud to be a leader of behavioral healthcare services in our communities. SMA serves Volusia, Flagler, Putnam and St. Johns Counties and has over 50 years of experience in the industry. SMA provides a full continuum of exceptional and comprehensive services for individuals suffering from mental illness and/or addiction. Services include our Access Center 24/7 for information and referral, crisis services, detoxification, outpatient and residential services, supporting housing, prevention programs and community outreach and education. SMA’s services are provided by a group of compassionate and committed professionals, using evidence-based treatment practices and models. The agency is led by a dedicated and professional executive management team, as well as an engaged volunteer Board of Directors. Our governing Board consists of a large group of individuals with diverse backgrounds and expertise and a passion for helping those in our communities.