Bruce Jernell

Bruce Jernell has a diverse work experience spanning several roles and positions. Starting in 2006 at BayPort Credit Union, they began as a Technical Support Specialist, handling manual daily operations procedures and providing technical support for hardware and software issues. From 2008 to 2009, they worked as a System Analyst, analyzing system performance, testing systems processes, and automating Symitar Episys core processing using SMA OpCon software. As a Senior System Analyst from 2010 to 2011, Bruce led testing and installation of software upgrades, automated processing of files and FTP transfers, and performed system recovery after a power loss. In 2012, they served as a System Engineer, automating key processing tasks and maintaining IBM pSeries servers. Bruce then transitioned to the role of Business Integration Engineer from 2013 to 2015, where they wrote reports for Symitar Episys and supported their AIX host as a System Administrator. Bruce also worked on data migration in merger projects using Microsoft SQL stored procedures and views. In 2016, Bruce joined SMA Technologies as a Product Specialist, responsible for supporting and troubleshooting software products. Bruce was later promoted to Senior Product Specialist, Team Lead Product Specialists, and currently holds the position of Sales Engineer as of January 2021.

Bruce Jernell completed their Bachelor's degree in Multi/Interdisciplinary Studies from Virginia Tech, where they attended from 2003 to 2006. Bruce also holds a certification as an OpCon Certified Professional from SMA Solutions, although the specific details of when they obtained this certification are not provided.