Aubriane Taylor

Aubriane Taylor is a Senior Salesforce/Business Systems Engineer at Smarsh since December 2023, bringing extensive experience from SurveyMonkey where tenure spanned a decade from March 2013 to August 2023. At SurveyMonkey, Aubriane progressed through several roles, culminating as a Sr. Systems Software Engineer, focusing on Salesforce Service Cloud implementation for the Customer Operations organization. Key achievements include implementing Lightning Web Components, leading technical migrations to Salesforce's Omni Channel, and mentoring junior developers. Earlier roles involved integrating machine learning models with Salesforce, migrating users to Salesforce Lightning, and enhancing the custom Apex case assignment engine known as "Case Train." Prior experience includes technical support and project management at TazWorks LLC. Aubriane holds a background in education from Brigham Young University from 2006 to 2008.