Dustin Baker

Dustin Baker currently serves as the Director of Infrastructure and IT Service Management at Smarsh, overseeing internal IT Operations and Service Desk teams. Prior to this role, Baker held multiple positions at Pluralsight, including Director of IT Operations and Director of IT Service & Support, where responsibilities included leading global teams to establish technical best practices in SaaS environments and managing service delivery for employees. Additional experience includes serving as Chief Technology Officer at Data2Logistics, focusing on strategic technical direction, and as Senior IT Manager at Academy Mortgage Corporation, where Baker enhanced the corporate IT environment. Earlier in the career, as a Senior Systems Engineer at Trusted Network Solutions, Baker developed technology solutions based on customer needs. Baker holds a Bachelor's Degree in Business Science and an Associate's Degree in Business Management from the University of Phoenix.