Smart Communications.
Norman Lim is an experienced sales professional with a strong background in enterprise account management and strategic sales development. Currently serving as the Enterprise Account Director at Smart Communications since July 2025, Norman is focused on creating new business opportunities and driving revenue growth with existing customers. Prior roles include Head of Enterprise for Singapore and Hong Kong at Quadient, Account Client Partner at NTT Ltd., and APAC Solution Sales Leader at Zebra Technologies, where Norman aligned sales strategies with business goals and drove intelligent edge solutions. Previous experience at IBM included various sales specialist positions, enabling collaboration with C-level executives and managing complex, transformational solutions. Norman holds a Bachelor's degree in Computer Engineering from the National University of Singapore.
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Smart Communications.
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Smart Communications provides the platform that leading organizations trust to deliver personalized, consistent, and compliant conversations across all touchpoints and channels. The Conversation Cloud™️ consists of SmartCOMM™️ for enterprise-scale customer communications, SmartIQ™️ for digital forms transformation, and SmartDX™️ for trade documentation. Over 650 enterprise organizations across the globe rely on Smart Communications to simplify and automate complex processes and deliver highly secure, frictionless experiences across the customer lifecycle. To learn more, visit smartcommunications.com.