Lynette Jones is the Senior Manager for Incident Management at Smart DCC, where they oversee a team of 8 Major Incident Managers dedicated to swiftly restoring services and normal operations. Since joining in 2022, Lynette has demonstrated strong leadership, consistently achieving high people survey scores and empowering staff to reach their full potential. Prior to Smart DCC, Lynette served as Operations Manager at Vodafone from 2015 to 2022.
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