Ross Thorley has a diverse professional background with experience in customer engagement and consulting. At Smart DCC, Ross served as both Customer Engagement Partner and Customer Engagement Delivery Partner from February 2025 to November 2024. Prior to this, Ross held various roles at Aurecon, including Consultant and Senior Consultant in Engagement and Change Advisory from August 2021 to June 2022, and worked as a Construction Materials Technician at Construction Sciences from October 2020 to August 2021. Earlier experience includes a position at Network Geotechnics from June 2011 to July 2015. Ross holds a Bachelor of Communications in Social and Political Science from the University of Technology Sydney and a Master's degree in Political Economy from the University of Sydney.
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