Sanjay G. has extensive experience in telecommunications and business process architecture, currently serving as Programme Director at Smart DCC since September 2025. Previously, Sanjay held roles such as Senior Programme Manager - Transformation at Cellnex UK and Business & Process Architect at Arqiva. Sanjay's background includes contract work as Business Analysis & Process Lead at TalkTalk and significant leadership positions at Bharti Airtel Limited, TATA Teleservices Limited, and Ericsson India Pvt Limited, focusing on customer service transformation, operations management, and process optimization. Additionally, Sanjay's tenure at Accenture involved strategic management of sales and customer service operations.
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