Deepak Kumar

Deepak Kumar is a seasoned IT professional with extensive experience in production support and operations management. Currently serving as a Sr. Production Support Engineer at Smart Energy Water since April 2021, Deepak focuses on enhancing digital customer and mobile workforce experiences through advanced cloud solutions. Prior experience includes roles as a Command Center Analyst at Bureau Veritas Consumer Products Services, where Deepak managed network and application monitoring, and as a NOC Engineer at Bharti Airtel, responsible for managing server alerts and application monitoring. Early career roles at McDonald's and Cafe Coffee Day involved customer service operations and data analysis to resolve technical issues. Deepak holds a degree from Aryan Institute of Technology and has a solid educational background with a focus on science.