Joshua O. is a highly experienced IT professional currently serving as a Staff Product Support Engineer at VMware since October 2021, where responsibilities include leading the US east coast regional support for Tanzu Application Services and assisting customers with complex issues across various IaaS solutions. Prior to VMware, Joshua worked as a System Engineer at Trinity Health for nearly a decade, managing Linux and Unix systems, maintaining EMR systems, and implementing VMware virtualization technologies in high-availability environments. Additional experience includes roles as a Software Developer at InfoTech Solutions For Business, Customer Support Technician at Vision Systems, and IT Helpdesk at Sykes Enterprises, showcasing a diverse skill set ranging from system integration testing for the US Navy to troubleshooting enterprise-level network issues.
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