Nyasia Armand

Nyasia Armand has four years of work experience. In 2020, they worked as a Software Support Technician for Netalytics and SMART Management, Inc. - EHR Software for Opioid Treatment Programs. In 2019, they worked as a Help Desk Analyst for Gilbane Building Company, where they were responsible for performing day to day help desk services by completing help desk requests, answering telephone calls, replying to emails and responding to other inquiries related to IT functions. Nyasia also assisted users with identifying IT problems and finding and executing resolutions to their problems. From 2017 to 2019, they worked as a Sales Associate for Bed Bath & Beyond, where they communicated with potential customers and positively influenced their decisions. Nyasia also replenished merchandise, recovered store, assisted customers over telephone and assisted customers with returns, exchanges, bridal registries, beyond orders, efficiently processing over $20,000 of transactions a day with no error.

Nyasia Armand completed their Associate's degree in Information Technology from Year Up in 2020. Prior to that, they attended Mount Ida College in 2015 for Communication and Media Studies. Nyasia received their High School Diploma from Boston Arts Academy in 2011, where they studied Jazz/Jazz Studies.