Paul Ferebee

Paul Ferebee is an experienced professional in customer support and technical operations, currently serving as Operations Team Leader for PaaS Services and Service Desk Team Leader at Smart Pension since March 2021. Prior roles include Customer Support Manager at Workbooks.com and Technical Customer Success Manager at Symbox. Paul has extensive experience in technical support, having held positions such as EMEA Technical Support Manager at MasterControl and Senior Technical Support Engineer at EBITS LLP. Early career experiences include roles at PepsiCo and Twofold Limited, among others. Paul holds a National Diploma in Information Technology from The Henley College, completed between 2000 and 2002.