Joe Joyce is an experienced professional in product marketing and technical support, currently serving as Product Marketing Manager and Solutions Architect at SmartBear since March 2018. Joe's responsibilities include driving the technical aspects of complex deals and aligning SmartBear technology with business challenges. Prior roles at SmartBear included Senior Solutions Engineer and Solutions Engineer, where Joe developed a strong foundation in technical sales and customer solutions. Experience at Blue Tree Systems as a Technical Support Engineer involved managing escalations and ensuring resolution of high-priority issues. Joe also held positions at eir Ireland, SQS Group, and Partfinder, gaining expertise in customer support, web development, and software quality assurance. Joe holds a Master's Degree in Information Systems Management and a Bachelor's Degree in Information Technology and English from the University of Galway.
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