Michael Carangelo is an experienced professional in the renewals and mortgage banking sectors. Currently serving as an Enterprise Renewals Advisor at SmartBear since March 2022, Michael manages a $15M+ portfolio of enterprise renewals, focusing on customer goals and internal initiatives to ensure effective renewal processes. Prior to this role, as a Renewals Specialist, Michael managed core customer portfolios and led initiatives in product migration strategies. Earlier experiences include working as a Mortgage Administrator at Salem Five Bank, where Michael onboarded a new Loan Management system and analyzed loan documentation processes. Michael began a career at Salem Five Bank as a Post-Closing Auditor and Appraisal Desk Attendant. Michael holds a Bachelor's Degree in Quantitative Economics with a Math Minor from Providence College.
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