Sanjay Kumar

Sanjay Kumar is a seasoned software engineering professional with extensive experience in software development and management. Currently serving as a Senior Software Engineering Manager at SmartBear since February 2023, Sanjay has previously held significant roles including Director of Software Development at Support.com, and AVP of Application Development at STARTEK. Sanjay's expertise encompasses product engineering, architecture, team management, and various advanced technologies such as AI/ML and omnichannel development. Additional experience includes leadership roles in earlier positions at Aegis Customer Support Services, Intellicom Contact Centers, Astra Global, ChipSoft Technology Ltd, and Vivekanand Educational Society. Academic qualifications include an M.Sc. in Computer Science and a B.A. in Economics, along with certifications in computer programming.