Shane Begley is a professional with experience in various roles within the technology and customer service sectors. Currently serving as a Solutions Engineer at SmartBear, Shane has previously worked as an Implementation Specialist at Diligent and as a SAM Services Delivery Consultant at Hewlett-Packard. Additionally, Shane began a career at Texaco as a Call Centre Representative and IT Administrator, showcasing a strong foundation in both technical and customer-facing positions.
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