Jamison Guy

Team Lead at SmartBiz Loans

Jamison Guy has a diverse range of work experience spanning various industries. Jamison began their career in 2010 at Hyatt Siesta Key Beach, where they worked as a Recreation Beach/Pool Superintendent, ensuring the safety and enjoyment of guests. Jamison then joined The Ritz-Carlton Members Beach Club in 2012 as a Beach Club Pool/Beach Concierge, providing exceptional service and creating a luxurious atmosphere.

In 2014, Jamison moved to The Ritz-Carlton Hotel Company, L.L.C., where they held multiple roles. Jamison started as a Front Office Agent, handling check-in/out duties and addressing guest requests. Jamison later became a Front Office Agent/Learning Coach, implementing training programs and supporting staff growth. Finally, they were promoted to Front Office Manager On Duty, overseeing a team and focusing on customer satisfaction.

After their time at The Ritz-Carlton, Jamison worked at Proper Hospitality as a Director of Front Office. In this role, they were responsible for managing the front office team and ensuring efficient operations in a luxury boutique hotel.

Jamison then had a brief contract position at Airbnb as a Post Productions Assistant, where they contributed to photo-operations and supported various teams in leveraging photography.

Most recently, Jamison joined SmartBiz in 2019 as an Account Manager, assisting customers with funding applications and delivering recommendations. Jamison then progressed to Senior Account Manager, managing a portfolio of small business clients and providing guidance throughout the borrowing process. In 2022, they became a Strategic Account Executive, demonstrating expert-level sales skills and coaching new representatives. Currently, they hold the position of Team Lead, focusing on motivating the team and managing overall outcomes.

Overall, Jamison Guy has a strong background in customer service, sales, and team leadership, with experience in both hospitality and financial industries.

Jamison Guy completed their education in 2014 at the University of South Florida Sarasota-Manatee. Jamison obtained a degree in Hospitality Management with a field of study in Hospitality Administration/Management. In addition to their degree, they have obtained several certifications including the "Gong (Sales and Phone Skills) 'Master Jedi Training'" from Gong.io in January 2019, the "\"MDRP\" Management Program" from The Ritz-Carlton Hotel Company, L.L.C. in January 2016, and the Green Book Certification from The Ritz-Carlton Hotel Company, L.L.C. in November 2015.

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