Smartdesc - charity IT specialists
Alex Wheeler is an experienced IT professional currently serving as a Customer Service Delivery Manager at Smartdesc since January 2022. Prior experience includes significant roles at Alzheimer's Society, where responsibilities ranged from leading the Business Operations Team to managing IT service practices as an IT Services Manager and supporting end users as an IT Service Management Officer. Prior to Alzheimer's Society, Alex worked as an IT Analyst for Essex County Council, focusing on technical support and service improvement, and held positions including IT Project Co-ordinator and Contract Manager, along with early roles in IT service delivery.
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Smartdesc - charity IT specialists
Smartdesc is an IT Service Provider and Microsoft Gold Partner whose focus is not-for-profit organisations, which includes charities, social enterprises, and the public sector. We are one of only two NCVO-approved Trusted Suppliers for IT to the sector, and we help dozens of organisations improve their IT effectiveness. Our specialisms are IT Strategy, Cyber Security, IT Support / Helpdesk, Data Protection, and Cloud Infrastructure Management & Migrations such as Microsoft 365 and Azure. We are proud to work with charities of all sizes, including national and international organisations such as Mind, YMCA, WaterAid, Terrence Higgins Trust, Teenage Cancer Trust and many more.