Meli Arif

Meli Arif currently serves as the Customer Success Team Leader at Smartdesc, specializing in IT strategy and account management for charities and non-profits. Responsibilities include collaborating with senior stakeholders to create technology roadmaps, fostering client relationships to enhance user experiences, and exploring new business opportunities to address technology challenges. Previous roles include Customer Success Officer at BPP Law School, where Meli assisted in providing legal advice, and as a Sales Assistant at Warner Bros. Entertainment, delivering customer service in a high-pressure retail environment. Meli also has experience in business development and various law firm placements, complementing academic achievements with a BA (Hons) in History from Queen Mary University of London and a Graduate Diploma in Law from BPP Law School.