Smartdesc - charity IT specialists
Meli Arif currently serves as the Customer Success Team Leader at Smartdesc, specializing in IT strategy and account management for charities and non-profits. Responsibilities include collaborating with senior stakeholders to create technology roadmaps, fostering client relationships to enhance user experiences, and exploring new business opportunities to address technology challenges. Previous roles include Customer Success Officer at BPP Law School, where Meli assisted in providing legal advice, and as a Sales Assistant at Warner Bros. Entertainment, delivering customer service in a high-pressure retail environment. Meli also has experience in business development and various law firm placements, complementing academic achievements with a BA (Hons) in History from Queen Mary University of London and a Graduate Diploma in Law from BPP Law School.
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Smartdesc - charity IT specialists
Smartdesc is an IT Service Provider and Microsoft Gold Partner whose focus is not-for-profit organisations, which includes charities, social enterprises, and the public sector. We are one of only two NCVO-approved Trusted Suppliers for IT to the sector, and we help dozens of organisations improve their IT effectiveness. Our specialisms are IT Strategy, Cyber Security, IT Support / Helpdesk, Data Protection, and Cloud Infrastructure Management & Migrations such as Microsoft 365 and Azure. We are proud to work with charities of all sizes, including national and international organisations such as Mind, YMCA, WaterAid, Terrence Higgins Trust, Teenage Cancer Trust and many more.