SMARTECH & Associates, LP
Clifford Casey is an experienced Service Technician with a strong focus on break/fix services, particularly for Dell systems. Since 2009, Clifford has worked at SMARTECH & Associates, LP, providing Dell break/fix services. Additionally, as an Independent Field Technician at Clifford's Computer Care since January 2005, Clifford offers in-home solutions and services for various nationwide vendors. Prior experience includes roles as a Field Service Technician at WWTS, where desktop, laptop, and HDTV break/fix work was performed, and as a TV Field Service Technician at ITI from January 2010 to May 2012.
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SMARTECH & Associates, LP
SMARTECH is the premier provider of complimentary maintenance services to world-class service organizations. Our unique combination of people, process and technology allows us to cost effectively offer our SMARTSystem package of products and services in second tier markets. Support organizations choose to work with us because of our quality of people, quality of service, timeliness of response, markets we can serve and value we provide to our client -- the service organization. By utilizing our services the client organization is free to focus on primary markets and effectively cover peak service requirements. SMARTECH began providing high quality computer service technicians and delivery services (as TranTech Services, Inc.) on January 15, 1993 in Austin, TX expanding a small parts delivery service into the current national provider of desktop and network computer repair and support services. SMARTECH's highly skilled, industry-certified Field Service Representatives provide quality service and support to organizations ranging in size from small and midsize local and regional companies to IT industry giants such as UNISYS, Dell, Qualxserv, Sony, & NCR, among others. In addition, SMARTECH supports large military facilities and government agencies such as the Internal Revenue Service and Social Security Administration. The management and employees of SMARTECH believe that quality is not just a buzzword, but a business philosophy. We put customer's needs first, and we work closely with all our customers to ensure that we are providing the very best service possible. SMARTECH's dedicated service professionals are led by a senior management team that collectively has over 75 years of IT service management experience.