SMARTECH & Associates, LP
Erskine Robinson is an experienced technology professional with a robust background in computer support, systems expertise, and education. Currently serving as an Instructional Technology Technician at Monroe County School District since August 2010, Erskine manages a variety of technological equipment, including interactive whiteboards and VOIP phones. Erskine also holds the title of Dell Certified Systems Expert at SMARTECH & Associates, LP, performing warranty repairs for major computer brands. Previous roles include Computer Support Specialist with the Florida Department of Health, Adjunct Professor of Computer Technology at Florida Keys Community College, and Operations & Management Consultant for the Florida Department of Environmental Protection. Erskine's educational credentials include an AS in Computer Information Technology and certifications in Business Data Processing and General Studies.
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SMARTECH & Associates, LP
SMARTECH is the premier provider of complimentary maintenance services to world-class service organizations. Our unique combination of people, process and technology allows us to cost effectively offer our SMARTSystem package of products and services in second tier markets. Support organizations choose to work with us because of our quality of people, quality of service, timeliness of response, markets we can serve and value we provide to our client -- the service organization. By utilizing our services the client organization is free to focus on primary markets and effectively cover peak service requirements. SMARTECH began providing high quality computer service technicians and delivery services (as TranTech Services, Inc.) on January 15, 1993 in Austin, TX expanding a small parts delivery service into the current national provider of desktop and network computer repair and support services. SMARTECH's highly skilled, industry-certified Field Service Representatives provide quality service and support to organizations ranging in size from small and midsize local and regional companies to IT industry giants such as UNISYS, Dell, Qualxserv, Sony, & NCR, among others. In addition, SMARTECH supports large military facilities and government agencies such as the Internal Revenue Service and Social Security Administration. The management and employees of SMARTECH believe that quality is not just a buzzword, but a business philosophy. We put customer's needs first, and we work closely with all our customers to ensure that we are providing the very best service possible. SMARTECH's dedicated service professionals are led by a senior management team that collectively has over 75 years of IT service management experience.