Michael Osborne

Michael Osborne is the President and Chief Executive Officer at SmarterHQ. Prior to this, they served on the Board of Directors at Lucernex from November 2016 to August 2017. Lucernex was acquired by Accruent in August of 2017.

Previously, Michael was the CEO & President at SmarterHQ from February 2014 to June 2021. SmarterHQ makes it easy for marketers to increase revenue now and customer relationships over time by powering highly personalized, cross-channel experiences. Trusted by leading brands such as Bloomingdale’s, Hilton, Santander Bank, and Finish Line, SmarterHQ activates real-time, multichannel data, identifies audiences quickly based on customer behavior and information, and automates personalized content across outbound and online channels. They have been recognized by Forrester’s Total Economic Impact study to deliver 667% in ROI.

Michael Osborne's educational career consists of a BS in Electrical and Computer Engineering from Carnegie Mellon University and a HS diploma from Phillips Exeter Academy.

Craig Sturgis - VP of Product, Matt Tyner - VP of Finance & Operations, and Kara Holthaus - VP of Client Services report to Michael Osborne.