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Valerie Masterman

Customer Support Team Lead at SmarterX

Valerie Masterman has a diverse work experience that spans multiple roles and companies. Valerie started their career at Four Hands in 2012, where they worked as a Sales Support Specialist. After three years in that role, they were promoted to Sales Operations Specialist for a short period before becoming the Sales Support Manager. Valerie worked in this managerial position until April 2019. In October 2019, Valerie joined Smarter Sorting as a Customer Support team member, providing assistance to customers. Valerie later became the Customer Support Team Lead in September 2021. Valerie's time at Smarter Sorting is ongoing, as there is no specified end date for their current role.

Valerie Masterman pursued their education at Buffalo State College from 2001 to 2007, where they successfully obtained a Bachelor's of Science degree in Jewelry. As for additional certifications, Valerie completed a course on "Marketing on Instagram" through LinkedIn in July 2019.

Links

Previous companies

Four Hands logo

Timeline

  • Customer Support Team Lead

    September, 2021 - present

  • Customer Support

    October, 2019