JS

Jessica Sponza

Strategic Director Member Operations at SmartLabs

Jessica Sponza has had a diverse and impressive career in various roles throughout different industries. Jessica has experience in operations management, project management, customer service, and sales. Jessica is skilled in increasing customer satisfaction, improving business profitability, and implementing structured training programs to enhance customer experience. Their background includes working for companies such as SmartLabs, WeWork, Bank of America, Apple Inc., and Gap Inc.

Links

Previous companies

Apple logo
Bank of America logo
WeWork logo

Timeline

  • Strategic Director Member Operations

    January 1, 2024 - present

  • Director Of Member Operations

    June 1, 2023

  • Associate Director of Corporate Operations

    February 1, 2023

  • Project Manager

    March, 2022

  • Help Desk Manager

    August, 2020