Adam K.

Adam K. is a seasoned professional with extensive experience in customer success and account management. Currently serving as a Customer Success Manager at Smartling since September 2025, Adam focuses on building strong client relationships and aligning the company’s product offerings with client goals. Previously, Adam held various roles at Straker, including Client Solutions Manager and Account Manager, wherein Adam drove growth and client retention through data-backed strategies. Adam's experience extends to the healthcare sector as an Emergency Room Technician at MyMichigan Health, and includes significant leadership as a Global Training Manager at Straker, where Adam developed a comprehensive LMS platform. Adam began his career in technology management with Dolce Hotels & Resorts and has a background in education and military service. Educational qualifications include an MBA in IT Management from Western Governors University and a B.S. in Integrated Science from Central Michigan University.