Daanish B. is a seasoned professional in technical support and engineering, currently serving as a Senior Support Engineer at Smartly.io since February 2022, where responsibilities include serving as a Senior Investigator for high priority clients and overseeing large scale projects to enhance organizational productivity. Prior to this role, Daanish was a Senior Technical Support Engineer at Code3, contributing significantly by developing a Python application for API calls and automating platform access requests, while also managing technical support across multiple office locations. Daanish's earlier experience as a Technical Expert at Apple involved hands-on repairs and advanced troubleshooting of Apple products. Daanish holds a Bachelor's degree in Computer Engineering from City Tech, CUNY, and a Technical Diploma in Airframe Mechanics and Aircraft Maintenance Technology from Aviation Career and Technical Education High School.
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