Erin McEwen is a skilled Customer Success Manager with extensive experience in client relations and onboarding, currently employed at Smartly since October 2024. Prior to this role, Erin served as Customer Success Lead and Manager at Eulerity, where responsibilities included effectively onboarding franchisees and maintaining communication with franchisors. Erin's experience also includes leading customer success at WorkReels in the HR tech sector and providing consultancy for obituary submissions at Richmond Times-Dispatch. With a strong foundation in customer advocacy, Erin has successfully enhanced customer engagement through strategic promotional content and educational initiatives. Erin holds a Bachelor of Science in Journalism from Virginia Commonwealth University and has additional training in acting from Vancouver Film School.
This person is not in any teams
This person is not in any offices