SmartPA
Alec Powell is a Partner at SmartPA since April 2023, specializing in outsourced back office support and managed services within the PA, Secretarial, and Administrative sector. Prior experience includes roles as an Administrator at Scottish Widows, where customer service and pension forecasting were key responsibilities, and as a Switches Advisor/Administrator at Ecotricity, assisting customers with energy supplier transitions. Alec also worked as an Administrative Assistant at Diligenta, focusing on client record management and pension payments. Educational qualifications include a SmartPA Accredited degree, a Master of Arts in International Relations and Affairs from the University of Nottingham, and a Bachelor of Arts in History from Queen Mary University of London.
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SmartPA
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❝Outsource your admin, grow your business❞ SmartPA ultimately: 🗹 Increase efficiency 🗹 Drive productivity 🗹 Maximise profits Traditional business models and working practices have changed in recent years. Driven by pressures of the global economy, cost, efficiency goals, and personal work/life balance incentives. Consumer habits have also evolved, and businesses need to serve their customers when, where, and how they want. Hire a Virtual Assistant and never miss out on that important customer again. As an agile outsourcing service provider over a decade of experience, SmartPA integrates seamlessly into our clients’ processes, systems, and culture. We become an extension of their team helping to drive efficiencies and generate competitive advantage. Our mission is to deliver sustained improvement – every step of the way. We train and mentor our resource pool so we can be relied on to make a continuous positive impact on business operations. With the widest range of administrative skills backed up by a global support community, together we are unstoppable. ➤ Smart Service Customer experience is at the core of what we do. This means we take pride in ensuring that our service packages are tailored to the specific needs of our clients. ➤ Virtual PA Services Supporting businesses with diary & email management, transcription, typing, document production and more. Specialist Virtual PA services include EA, HR & Employment, Bookkeeping and Supplier Management, CRM management, social media, and marketing support. ➤ Call Answering No more missed calls, missed sales, or missed opportunities. Our professionally trained team can help you with appointment booking, overflow and message taking. ➤ Enterprise We’ve learned and perfected how best to provide agile, flexible, and scalable virtual support for clients of all sizes across the globe. Drawing on a virtually limitless global pool of talent, enabling us to support your business 24/7x365 worldwide.