Peter Thomas

Peter Thomas has a diverse work experience spanning across several companies and roles. Peter has held senior positions in organizations such as Smartpay Australia, nbn™ Australia, Tenix, and QBE Australia. Their most recent role was as the Chief Marketing & Product Officer at Smartpay Australia, where they were responsible for leading customer-facing teams and implementing customer experience strategies. Prior to this, they served as Chief People & Customer Officer and Head of Marketing & Customer Experience - ANZ at Smartpay Australia.

At nbn™ Australia, Peter held the positions of General Manager, Digital and General Manager, Communication. In these roles, they successfully led the design and delivery of digital strategies and implemented effective communication strategies, resulting in improved employee satisfaction and recognition for digital excellence.

Before joining nbn™ Australia, Peter worked at Tenix as the Group Manager, Marketing & Communication. Here, they developed a strategic marketing plan and repositioned the brand to support business growth and increase brand presence.

Peter also gained valuable experience at QBE Australia, where they held various marketing roles. Peter contributed to the development and implementation of global brand guidelines and managed creative agencies for advertising and customer communication programs. Additionally, they played a key role in business transformations and was accredited to deliver sales and service training.

Peter's work experience demonstrates their proficiency in marketing, customer experience, communication, and organizational transformation.

Peter Thomas holds a Bachelor of Business Studies in Marketing & Communication from Massey University. In 2007, they also obtained a Certificate IV in General Insurance from ANZIIF.