Smartroof, a cutting-edge company in the storm protection industry, has been fortunate enough to have Storm Director in their office for the past five years. Storm Director came to Smartroof with an extensive background in sales and customer service, which has been a perfect fit for their needs.
Storm Director's previous experience includes working as a Sales Account Manager at Azer Scientific, where they served as a link between customer service and the sales team. They were responsible for managing and increasing customer accounts, leads and prospects in their territory via cold and warm calls and cross-selling. Other responsibilities included providing price quotes, product samples and product information, resolving customer issues and addressing inquiries, processing purchase orders, running backorder reports, and order pending approval reports. Storm Director also had direct communication between vendors and customers in regards to product order statuses and lead times.
Before Azer Scientific, Storm Director worked as a Sales and Customer Service Representative at Turn5, Inc. In this role, they managed customer service email inboxes and provided access to customer website accounts. They were also responsible for item pricing and custom item pricing for accounts. Storm Director is proficient in the use of Netsuite & CRM software and Microsoft Office.
Storm Director's first job out of college was as a Clinical Sales and Technical Support Specialist at Ultraflex Systems, Inc. In this role, they provided support to customers regarding the use of medical equipment. They also trained new employees on the use of this equipment. After Ultraflex Systems, Inc., Storm Director worked as a Retail Associate at Joe Burns Beverages. In this role, they were responsible for stocking shelves and conducting inventory audits.
Storm Director's experience in sales, customer service, and inventory management has been a valuable asset to Smartroof. Their knowledge and expertise have helped the company grow and prosper during their time there.
The educational career for Storm Director office 5 would be a Bachelor of Science (B.S.) in Kinesiology and Exercise Science from Pennsylvania State University-Penn State Berks.
They are on a team with Storm Director office 8 - Storm Director, Storm Director office 6 - Storm Director, and Storm Director office 7 - Storm Director. Storm Director office 5 reports to Regional Director of Storm 2, Regional Director of Storm.