Joe Henson

Customer Success Senior Change Manager at SmartSearch

Joe Henson is an experienced professional in the field of customer success and compliance, currently serving as a Customer Success Senior Change Manager at SmartSearch since November 2014. SmartSearch is recognized as a leading UK provider of anti-money-laundering software, known for its accreditation as a ‘Great Place to Work’ and numerous awards for excellence in fraud and AML initiatives. Joe’s background includes roles as Senior Account Manager, Account Manager, and Account Executive at SmartSearch, contributing to the company’s growth in anti-money laundering and fraud prevention services. Prior to SmartSearch, Joe worked at resource Services Group™ as a Screening and Compliance Officer and began as an Office Administrator, gaining valuable experience in compliance, administration, and stakeholder communication. Joe holds degrees in Social Science and Public Services from Leeds Beckett University and foundational education from Fieldhead School.

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