Susanna Hayrapetyan has a diverse work experience spanning from 2001 to the present. Susanna started as the Head of Program Department at the All-Armenian Youth Foundation in 2001, where they stayed until 2008. From 2008 to the present, Susanna worked as a Private Consultant for Freelance Grant Writing and Fundraising. In 2010, they became a Project Coordinator at People in Need, a role they held until 2012. Susanna then joined the EU Twinning Project on Market Surveillance and Consumer Protection as an Assistant to the Resident Twinning Advisor, a position they held until 2018. In 2015, Susanna founded ZUZO Creatives, an online store specializing in graphical apparel and accessories. At ZUZO Creatives, they were the Founder until 2018. Their most recent position was at SmartSender, where they started in 2016 as a Marketing Director and later became the Chief Marketing Officer in 2018.
Susanna Hayrapetyan's education history includes a Master's degree in Specialist of Roman-German Languages from the Yerevan Brusov State University of Languages and Social Sciences, which they obtained between 1995 and 2000. Prior to that, they pursued a Bachelor's degree in Ghraphic Design and Web Design at the National University of Architecture and Construction of Armenia from 2002 to 2006. More recently, they studied Marketing Research at the University of Colorado Boulder between 2015 and 2017.
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