Kevin Palmer

Kevin Palmer is a seasoned executive with extensive experience in professional services and strategic transformation across various technology companies. Currently serving as Senior Director of Professional Services at Smartsheet since April 2021, Kevin has significantly improved global development center performance, achieving 33% year-over-year revenue growth and record employee retention through operational enhancements and generative AI. Prior to Smartsheet, Kevin held director roles at ServiceNow, contributing to over $500 million in influenced sales through the CEO-sponsored Inspire Executive Advisory Program, and served as Senior Manager at VMware, optimizing deal management processes. As the founder of RexRegina, Inc., Kevin established a successful e-commerce business, overseeing all aspects from concept to customer service. Kevin's career also includes management consulting at CSSC, Inc., where market strategies for telecommunications were developed. Educational qualifications include an Executive MBA from USC Marshall School of Business and a Bachelor of Science in Management from Pepperdine Graziadio Business School.