SmartSimple Software
Brian Lai is an experienced Senior Business Analyst at SmartSimple Software Inc since March 2011, where Brian has taken on the role of technical lead for the design and implementation of Medical Case and Claim Management solutions utilizing SmartSimple's SaaS platform. Previous experience includes a position in Corporate Services IT at the Regional Municipality of Halton, where Brian developed functionality test plans and end-user documentation for the region's CRM system and contributed to the documentation of business processes for the 311 information service. Brian holds a Bachelor of Commerce in Business Technology Management from Ryerson University and has completed courses toward CBAP certification at the University of Toronto - School of Continuing Studies.
SmartSimple Software
This year marks 20 years of SmartSimple. SmartSimple is a global leader in cloud-based automation and collaboration software, offering unique process solutions used by 500+ clients in 192 countries. Some of the largest grantmaking foundations, Fortune 500 brands, research and Higher Education institutions, and governments depend on SmartSimple Cloud's solutions to create greater efficiencies in their business processes. SmartSimple Software is 100% owner-funded and operated by 100+ people across Canada, the United States, Europe, and the United Kingdom. Our commitment to making processes work better and freeing our clients to do more good goes beyond the technologies we create – it’s at the very heart of our business. SmartSimple’s mission is to support our clients to do what they do - even better. We make this a reality by offering the most advanced technologies available and embracing the opportunity to push the limits on some of the most complex process challenges facing businesses and global communities today. Putting clients first, delivering uniquely configurable solutions that are personalized to client’s needs, and leading with an exceptional commitment to security and compliance is what will propel our vision to be the #1 process solutions expert in the world. In addition to SOC 1, SOC 2, and ISO 27001 accreditations, SmartSimple adheres to some of the highest security standards in the industry.