Bill Charles

Bill Charles is an accomplished technology leader, currently serving as the Chief Information Officer at SmartStop Self Storage. With a career spanning over two decades, they have held significant roles including Chief Information Officer, Chief Information Security Officer, and Data Protection Officer at Emerald, where they spearheaded digital transformation and IT strategy for IPO readiness. Demonstrating a commitment to innovation, Bill has successfully integrated numerous acquisitions and implemented cutting-edge technology solutions across various organizations. Their educational background includes a Bachelor's degree from the University of Connecticut and an MBA in Finance from Babson F.W. Olin Graduate School of Business. Bill's leadership philosophy emphasizes technology as a core driver of business growth and operational efficiency.