Lee Hicks is a Senior Product Manager with over twenty-five years of global experience in the Contact Centre industry. Beginning as an Agent, Lee advanced through various roles, including Training Manager for a major BPO and Operations Manager for UK projects in India, before arriving in South Africa. Currently at Azuka, Lee manages the Smartz Communications Solution, leveraging extensive market knowledge to help South African companies adapt to the evolving digital landscape. Lee believes in the importance of understanding consumer preferences and offering the communication channels that they desire.
This person is not in the org chart
This person is not in any teams
This person is not in any offices